Jasmine FMetropolitan #Adelaide
Liars, Liars Liars!!! Do not use!!
** DO NOT USE” Pay the extra and get a proper removalist company. I hired my Moovers to move my furniture from Whyalla to Adelaide. On the day they were meant to arrive, they cancelled my booking. I called the morning of, to check all was ok and they told me they were going to be 3 hours late ( original time being 12pm). They then called me a few hours later to tell me that the driver had hit a kangaroo and they were going to arrive at 6. They then arrived at 8:30pm ( no way of contacting the driver btw and no one had bothered to let me know they were going to be late again). They have to then pack the furniture into the truck and drive 4 hours back to Adelaide. They took 6 hours because it was dark and raining (both of which would not have happened, had they arrived on time) They finally arrived at 4:30am!!!. As you can imagine, this is highly unacceptable. They take multiple breaks because it was raining and they don’t work in the rain. Again, this wouldn’t have happened if they arrived on time, costing me more money and damage to my furniture would not have happened either!!!!!! After this unpleasant experience was almost done, they add insult to injury by demanding payment and trying to charge me an extra hour because they couldn’t work out basic math SMFH I asked the workers where the kangaroo had hit their truck and they replied, there was no kangaroo ffffsssss!!!!! I’ve assumed they tried to cram in as many jobs on the day as possible and left mine for the very last, knowing I had to relocate and there was no possibility of finding another company to do that length of job short notice. Who knows what my furniture really looks like as it is still sitting in storage but from what I’ve seen, they’ve stacked my heavy draws on top of each other and there appears to be drag marks on top of them and it loooenlike they’ve just thrown things in anywhere smfh.
I wish I read all the reviews on here before I hired these liars and trusted them with my furniture. It seems like many ppl have been ripped off and claims for damage are ignored. Absolutely disgusting #mymoovers #specialoffer #trustpilot