As venues begin reopening with strict limitations in place, here’s how you can be a better customer during these tough times for the hospitality sector.
Turn up for your booking
Restaurants are operating at drastically reduced capacities at the moment, and many are only taking pre-booked guests to ensure they can make operating under such strict conditions feasible. If you’re lucky enough to secure a booking, know that your custom represents a significant chunk of that restaurant's daily takings, so please turn up.
Be patient with staff
While it’s great that eateries are able to open their doors to seated diners again, this is far from business as usual. Because the number of paying customers has been significantly slashed, many restaurants are operating with a skeleton staff, which may mean you’ll be waiting a little longer for your order. Be considerate and cut your servers some slack – they’re doing their best.
If you can, leave a tip
Hospo workers are on such financially thin ice right now that any additional income makes a major difference. And more than that, it’s been a pretty bleak few months for many people in Australia’s hospitality sector, so the simple validation and acknowledgment that a tip represents can be profoundly reassuring.
Be flexible when booking your reservation
With so few seats at a restaurant's disposal, the most popular lunch and dinner reservation times are going to be hard to secure. If you’re prepared to sit a little later or earlier than you might otherwise like, you’ll not only stand more of a chance of securing a table, but you’ll be helping a restaurant maximise its bookings for the day too.
In the Beforetime, it might have seemed quite reasonable to rock up to a restaurant with the expectation of whiling away an evening with a long and leisurely meal. However right now, restaurants need to be able to serve their customers efficiently and at speed. That's not to say venues don't want you to have a good time – that's literally the reason they do what they do – but you can help them out by being prepared to vacate your table once you’re done eating.
Thank you 🙏 ( 📷 @camdenvalleyinn)